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Buyiptv4k

buyiptv4k
12H TRIAL

Refund and Returns Policy

At BUYIPTV4K, your satisfaction matters to us. If for any reason you’re not completely happy with your IPTV subscription, we invite you to review our return and refund policy.

Note: Please contact our customer support before opening a dispute. Disputes may lead to the loss of both your payment and service. We do not offer refunds if a dispute is initiated before contacting us.

Our Refund Policy

We believe in the quality of our service. However, if you’re facing technical issues that we are unable to resolve within 48 hours, and your experience becomes unusable, we may provide a refund in accordance with the conditions below.

How to Request a Refund

  1. Email support@buyiptv4k.com with the subject: “Request for Refund”.

  2. Include your transaction/order ID.

  3. Describe your issue in detail and attach any necessary screenshots or proof.

  4. Our team will investigate and may also provide technical reports to explain our side.

Eligibility & Conditions

  • Refunds must be requested within 72 hours of your purchase.

  • We must be allowed to troubleshoot your issue. If unresolved within 48 hours, a refund will be issued.

  • Full refunds are available only for purchases made in the last 72 hours.

  • After 72 hours, partial refunds may be issued based on subscription usage.

  • Refund processing time varies by payment provider: 20–90 business days. This is out of our control.

When We Cannot Offer Refunds

  • You are not satisfied with the channel list or performance.
    → Please consider our free trial before purchasing a full plan.

  • You’re unable to configure your device properly.
    → See our setup guides and support for help.

  • Occasional buffering or freezing of some channels, which may be due to:

    • Internet instability

    • Device or app misconfiguration

    • ISP-level issues

    • Temporary server maintenance or updates

  • You change your mind or request to switch servers mid-subscription.

Full Refunds or Compensation

You are eligible for a full refund or extended service time (with possible bonus) if:

  • You cannot access our IPTV service for more than 48 hours due to a problem on our end.

  • The disruption is not due to your device, internet, or setup.

We are open to fair resolution and always strive to maintain a transparent relationship with our users.

Contact Us

For any refund-related concerns or assistance, feel free to reach out:

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